iServe: anything, anytime, anywhere

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Current City: My Location
How to Videos
iServe is Pakistan’s first Geo-directory and the biggest marketplace. It allows users to search whatever nearby they are looking for be it products, services, outlets or activities. iServe is all about YOU! Not only that iServe is here to Serve YOU but it also says “iServe” on behalf of Vendor/Service Provider i-e iServe Anything, Anytime, Anywhere!
  • Geo-Directory
  • Transport Solutions
  • Classified Listings
  • Order Food
  • Job Portal
  • Hotel Booking
  • Advertising Solutions
  • Education Solutions
  • Health Solutions
  • Entertainment
  • Construction
  • Industries
  • Doctor Appointment
  • Entertainment
  • Online marketplace
  • Services
  • Property
  • Banners
If service provider/vendor has their number shown on the ad, you can contact them through via phone call.
If service provider/vendor have chosen chat/private status on the ad, you can contact them through via chat option.
Go to www.iserve.pk and register.
Login, start posting ads/services (vendors/service providers), and attract customers.
Login, start exploring what you are looking for(customers) and place your order.
We have our head office in Islamabad, but we cover whole Pakistan.
  • Go to the App Store on your iPhone/iPad
  • Type "iServe pk" in the search bar
  • Press "Get" to download it on your device and start enjoying the services!
  • Go to the App Store on your iPhone/iPad
  • Type "iServe pk" in the search bar
  • Press "Get" to download it on your device and start enjoying the services!
  • Go to Safari/Chrome/Mozilla browser on iPhone/iPad
  • Type www.iserve.pk in url bar
  • Start using
  • Go to Chrome/Mozilla browser on Android phone/tab
  • Type www.iserve.pk in url bar
  • Start using
You can go to www.iserve.pk on your desktop/laptop or download the app on your phone, you will be asked to provide your phone number. A verification code will be sent to your mentioned email address. After the correct verification code is added; that’s it. You will be registered.
In order to validate the ownership of the mobile number, iServe will send a 4 digit verification code via email which is needed for registration.
If you do not receive verification code within 10 seconds, click/tap on the Resend option.
You might be entering the incorrect current password. You need to enter the correct current password in order to change it.
If you have forgotten your password, you can reset it by clicking/tapping the "Lost your password?" link. You will be requested to enter your username or email address and you will be sent a verification code via Email. After which, you will be able to change your password.
  • On home screen, click/tap on your display name
  • Select profile
  • Change email address and click/tap on update.
  • Your email address will be updated.
Two types:
Non-Recurring
Recurring Monthly
iServe offers the following payment options:
For Non-Recurring:
  • Easypaisa
  • EasypaisaShop
  • Fonepay, Keenu, Simsim
  • CashToEmployee
  • Credit/Debit Card
  • Pre Bank Transfer (payment verified and shown in our records)
Yes, they will and if they want to cancel subscription manually, they can go to 2CO’ website and cancel it.
No, iServe does not provide any delivery services, however if any delivery services company are listed with iServe, other vendors can contact them and can use their delivery services.
iServe does not provide any delivery services, however if any delivery services companies are listed with iServe, small vendos can contact them and can use their delivery services.
iServe does not provide any delivery services, however if any delivery services companies are listed with iServe, small vendos can contact them and can use their delivery services.
iServe keep the quality assurance check through customer feedback and takes it very seriously. If a vendor has got number of bad feedbacks, we might ban their ad.
Yes, it does. Customer feedback.
Vendors who does not have smartphones will be able to signup/register for iServe through our sales agents; customer support, through Desktop portal, other referrals.
Restaurants food menu customization option is available with multiple pictures of their Menu
Depends on the payment option selected by the vendor the time of payment, the current payment period will not be affected, but if it’s recurring payment, and it’ billing cycle is renewing, the payment will not go through; transaction incomplete and the Ad will be suspended. It’s better if vendor can update the payment option or let iServe know about the change.nd
Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customers’ details are completely secure. Furthermore, iServe does not store/collect any customer’s financial information.
iServe’s mobile website offer all the payment options that the website version offers. You can pay without any worries with the preferred option of your choice. However, paying through the mobile app is restricted at the moment.
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the ""Verified by VISA"" and ""Mastercard SecureCode"" services. 3D secure password is an additional one-time password, that you’ll be asked to enter on the payments page. This password is known only to you, and is sent to you via email or text. This ensures that only you can use your card for online purchases.
Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine products is immediately delisted from iServe. Please send us an email on support@iserve.pk if you think a product listed on our website does not fulfill these standards.
Yes, iServe only offers 100% new and unused products. But we also have a “used items” category in online marketplace, and sellers can only sell used items there. Please send us an email on support@iserve.pk if you think a product listed on our website that does not meet these criteria.
There are no hidden costs or charges when you order from iServe. All costs are 100% visible at the end of the checkout process.
Prices on iServe are not negotiable. iServe has vast range of sellers which offer you the best prices and deals. However, if a Seller is offering a discount on Marketplace, you will be able to avail it. Also, in case Geo-Directory of Shops and Stores nearby, you can filter the outlets which are offering Sale.
Some of our products are offered by different sellers. That allows you to choose your preferred seller/offer.
If a warranty is offered on a product, the warranty period will be displayed on the product page. If a product is sold by multiple vendors, the warranty period offered by each vendor will be displayed on the product page.
Please refer to the manufacturer (or service center) details on the warranty card included with your product (if applicable). If there is no warranty card, please check the user manual, product packaging or our Brand Contact List for more details.
Having a iServe account helps us to make your shopping experience fast, secure and convenient. Therefore, Yes, you need to have an account on iServe.

Featured Ads

Featured ad looks exactly like the normal ad; it just appears on top of the desired category, so customers can see your ad first and then normal ads appear below it.

Appointment

Patient can book an appointment as follows:
  • Home
  • Health
  • Doctor
  • Find listed doctors in your nearby area and choose
  • Enter details
  • Book an appointment
The appointment process is very simple and easy; in just few clicks, the appointment is booked.

Free Ads.

The ad will run in the specified category; currently, only the following categories have an option of free ad:
  • Vehicle
  • Job
  • Buy & Sell
  • Property
  • Home
  • Post ad
  • Choose from following categories:
    • Vehicle
    • Job
    • Buy & Sell
    • Property
  • Select payment plan as “1 Free Post/Credit”
  • Enter details
You can delete/modify all your posted ads in your profile’s dashboard:
  • Home
  • Dashboard
  • Select category for your ads
  • Your ad will display with options of delete/modify, upgrade, and renew.
Your free ad will be approved as soon as it appears in our system for approval.
You can submit only 1 free ad in the following categories:
  • Vehicle
  • Job
  • Buy & Sell
  • Property

Booking

  • Home
  • Hotels
  • Find listed hotels of your choice
  • Check available rooms
  • Enter details
  • Book Room
Depends on the hotel’s payment plan, the hotel might ask you to pay at the time of booking or might ask to pay later at the hotel.

Entertainment

  • Home
  • Entertainment
  • Find listed Cinemas of your choice
  • Check movie listings
This feature is not available right now, but will be available soon.

Recurring Vs Non Recurring Payments

  • For Non-Recurring:
    • Easypaisa
    • EasypaisaShop
    • Fonepay, Keenu, Simsim
    • CashToEmployee
    • Credit/Debit Card
    • Pre Bank Transfer (payment verified and shown in our records)
  • For Recurring Monthly:
    • CreditCard (2 Check Out)
    • Check

Loyalty Points

Points are calculated by the system based on the amount and number of your referrals and once you reach the required number of points for a gift, YOU CAN REDEEM THE GIFT ANYTIME!
You can earn points as follows:
  • Registration points
  • Referring other users for Ads(this is most important)
  • Referring a user points
  • Marking Mosque
  • Marking public outing place
  • Suggest category if not present currently
You can redeem your earned points in the form of gifts:
  • Home
  • Dashboard
  • Redeem Gift
  • Choose gift of your choice available against your earned points.

Food Order

You can order food as follows:
  • Home
  • Food
  • Find listed restaurants available for delivery in your nearby area
  • Choose your menu
  • Order
You will receive the notification that your order has been placed from the desired restaurant.
Once the order has been placed, and received by the restaurant, you can contact them directly and ask to modify/cancel your order.
Vendors/service providers can choose about the status of their posted ad as:
  • Online (Users can see my post)
  • Offline (Users cannot see my post)
  • Message Only (user can reach me with msg only)
  • Private (users can see my posts but cannot see my location)
  • Moving:
    Vendor/service provider’s location will keep changing on the move if he stays active on iServe and he will be searchable accordingly. e-g a mechanic wants himself to be available on workshop as well as wherever he goes, similarly someone who has listed car for sale can make himself available at office as well as at home.
  • Fixed:
    For fixed location though, no need of even internet after ad is posted
  • Moving:
    Vendor/service provider’s location will keep changing on the move if he stays active on iServe and he will be searchable accordingly. e-g a mechanic wants himself to be available on workshop as well as wherever he goes, similarly someone who has listed car for sale can make himself available at office as well as at home.
  • Fixed:
    For fixed location though, no need of even internet after ad is posted
  • Home
  • Job
  • Find listed jobs in your city
  • Click on the ad details
  • Scroll down and click on apply
  • Popup email option will open and you can send your cv through email
No, iServe does not provide any delivery services, however if any delivery services company are listed with iServe, other vendors can contact them and can use their delivery services.
iServe does not provide any delivery services, however if any delivery services companies are listed with iServe, small vendos can contact them and can use their delivery services.
iServe keep the quality assurance check through customer feedback and takes it very seriously. If a vendor has got 3-4 bad feedbacks, we might ban their ad.
Yes, it does. Customer feedback.
Vendors who does not have smartphones will be able to signup/register for iServe through our sales agents; customer support, through Desktop portal, other referrals.
Restaurants food menu customization option is available with multiple pictures of their Menu
Depends on the payment option selected by the vendor the time of payment, the current payment period will not be affected, but if it’s recurring payment, and it’ billing cycle is renewing, the payment will not go through; transaction incomplete and the Ad will be suspended. It’s better if vendor can update the payment option or let iServe know about the change
Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customers’ details are completely secure. Furthermore, iServe does not store/collect any customer’s financial information.
iServe’s mobile website offer all the payment options that the website version offers. You can pay without any worries with the preferred option of your choice. However, paying through the mobile app is restricted at the moment.
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the ""Verified by VISA"" and ""Mastercard SecureCode"" services. 3D secure password is an additional one-time password, that you’ll be asked to enter on the payments page. This password is known only to you, and is sent to you via email or text. This ensures that only you can use your card for online purchases.

Doctor can select single branch or multiple branch option at the time of posting the ad.

  • Home
  • Post Ad
  • Health
  • Doctor
  • Select the desired payment plan (single or multiple branches option)
  • Enter details
  • Pay
Payment will be selected as multiple branches and timings can be chosen separately for each branch/location.

Featured Ads

https://youtu.be/Db4kyhE-V-s
  • Vehicle
  • Job
  • Buy & Sell
  • Property
And these ads have the vicinity of all over Pakistan; not limited to nearby locations.
  • Home
  • Post Ad
  • Vehicle/Job/Buy&Sell/Property
  • Select the desired payment plan as a featured ad
  • Enter details
  • Pay
Fees and charges are different for different types of category ads as featured one, you can expolre featured ads packages while posting your ad.
Featured ad looks exactly like the normal ad; it just appears on top of the desired category, so customers can see your ad first and then normal ads appear below it.
  • Home
  • Dashboard
  • Select category for your ads
  • Your ad will display with options of upgrading, and renewing.

Free Ads.

https://youtu.be/qsvSt-ppc7E
The ad will run in the specified category; currently, only the following categories have an option of free ad:
  • Vehicle
  • Job
  • Buy & Sell
  • Property
The ad will run in the specified category; currently, only the following categories have an option of free ad:
  • Home
  • Post ad
  • Choose from following categories:
    • Vehicle
    • Job
    • Buy & Sell
    • Property
  • Select payment plan as “1 Free Post/Credit”
  • Enter details
You can delete/modify all your posted ads in your profile’s dashboard:
  • Home
  • Dashboard
  • Select category for your ads
  • Your ad will display with options of delete/modify, upgrade, and renew.
Your free ad will be approved as soon as it appears in our system for approval.
You can submit only 1 free ad in the following categories:
  • Vehicle
  • Job
  • Buy & Sell
  • Property

Booking

Your ad for property will go online as soon as iServe receive your payment.
It’s not mandatory, but rooms with images get more sales
Once guest books the hotel room, hotel and guest will have each others contact details, further dealing, like modify, change or cancellations can tek place by manually contacting each other.

Entertainment

You can add your cinema as follows:
  • Home
  • Post Ad
  • Entertainment
  • Cinemas
  • Select the desired payment plan (single or multiple branches option)
  • Enter details
  • Pay
  • https://youtu.be/kISaDOGl7bc
While posting your ad for cinema, you will be given an option to add your movie listings in “Enter details” section.
  • Click on Post Ad
  • Go to Entertainment
  • Select TV/Radio Channels
  • Select your Payment plan
  • Enter required information
  • Go to Show Timings Enter details and save it
  • Proceed to Check Out

Recurring Vs Non Recurring Payments

It depends what payment plan you had selected while posting the ad. Whatever duration you chose from our packages, your ad will be displayed for that time.
No, you can share your ads on different platforms if they allow it.
Ads billing works on iServe with it’s different pricing plans & packages based on the types of vendors.
For Non-Recurring:
  • Easypaisa
  • EasypaisaShop
  • Fonepay, Keenu, Simsim
  • CashToEmployee
  • CreditCard
  • Pre Bank Transfer

Banners

Below are the sizes for different banners:
  • Top, Middle and Bottom Banner size: 728 x 90
  • Sidebar Banners: 270 x 582
  • Startup Banner: 450 x 450
  • Home
  • Post Ad
  • Create Banner
  • Select your desired banner option
  • Select the desired payment plan
  • Enter details
  • Add banner image
  • Pay
  • Once the payment is verified, you can customize your banner as you desire
    https://youtu.be/Sm4EsH1qMyw
  • Click on Post Ad
  • Go to Create banner
  • Select category of your ad (Bottom Banner, Listing Banner etc)
  • Select your Payment plan
  • Enter Required details (*Attach Image and start date of your banner)
  • Proceed to Payment
    • Click the Dashboard tab and then select banners, Click View details & go to Customize to add or to remove Image.
  • Save the Ad
    https://youtu.be/Sm4EsH1qMyw
Vendors/service providers can choose about the status of their posted ad as:

This feature is specially added to portal keeping in mind of our Pakistan’s cultural constraints; having female entrepreneurs or anyone who are not willing to share their contact number on the portal, can benefit from this special feature.

  • Online (Users can see my post)
  • Offline (Users cannot see my post)
  • Message Only (user can reach me with msg only)
  • Private (users can see my posts but cannot see my location)
  • Moving:

    Vendor/service provider’s location will keep changing on the move if he stays active on iServe and he will be searchable accordingly. e-g a mechanic wants himself to be available on workshop as well as wherever he goes, similarly someone who has listed car for sale can make himself available at office as well as at home.

  • Fixed:

    For fixed location though, no need of even internet after ad is posted

Alternate phone number gives you an option if you want to show a secondary number for contact, other than the number you are listed on iServe.
  • Click on Post Ad
  • Go to Food tab
  • Select category of your business
  • Select your Payment plan
  • Enter Required details
  • Proceed to Payment
  • Click the Dashboard tab and then select Food, Click View Details now go to Upload menu for Customization -> Upload Files Crop Image of your food Give title to your food item and then add price and now save it.
    https://youtu.be/kISaDOGl7bc
  • Click on Post Ad
  • Go to Jobs tab
  • Select your Job Industry Category
  • Select your Payment plan
  • Enter Required Details
  • Proceed to Payment
    https://youtu.be/WRPGLQxmV_s
Bulk Edit options is as follows:
  • Home
  • Dashboard
  • Select category of your ads
  • Food
  • View details on the posted ad
  • Bulk Edit
  • Enter details
  • Customize Menu option (if menu is not already customized)
  • All posted ad by the vendor will be shown and vendor can choose which
  • ad to be edited ad bulk
  • Save
    https://youtu.be/Mef-H5RSTjY
Bulk Add/Import options is as follows:
  • Home
  • Dashboard
  • Select category of your ads
  • Food
  • View details on the posted ad
  • Bulk Import
  • Enter details
  • Customize Menu option (if menu is not already customized)
  • Number of posts to be bulk added/imported
  • Save
    https://youtu.be/Jsy4NpR8oZ8
Adding or assigning a user to manage the ads/posts
  • Home
  • Dashboard
  • Manage Users
  • Add New User by entering already registered phone number (note: if user’s phone is not registered with iServe already, you won’t able add. Must be an iServe user prior.)
  • User will be added
  • Goto Assign post
  • Select from your posts
  • Select the desired user
  • Click on Assign User
    https://youtu.be/7sFpyERbf8Y
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